Frequently Asked Questions

Troubleshooting: If the watch has stopped: Check to make sure that the stem is pushed in.  Make certain that all of the dial markers are on (they may be blocking the hands from moving).  Check to ensure that all of the hands are on tight (they will flop around if they are loose).  It may be the battery or rusty  Occasionally, an electronic part goes bad and needs replacing .  If the watch is a manual wind or automatic and slowing down: The watch may not be given sufficient winding  The watch may need cleaning.  Occasionally, an electronic part goes bad and needs replacing .  If the watch is quartz and slowing down: Check the same as if the watch had stopped (listed above)  It may be the battery .  The watch may need cleaning 

It's important that you understand what you can expect from your watch. Here are the definitions for the water-resistance standards: 

WATER-RESISTANCE GRADE DEFINITIONS 

General Water Resistance

 A watch that on the case back is stamped "Water Resistant" and nothing else (no number). This watch is NOT water resistant in the following cases: professional deep water diving;  recreational SCUBA diving;  bathing,  swimming,  snorkeling,  hot-tubbing.  It does have sufficient water resistant characteristics for: being out in the rain  washing one's hands.  

High Grade Water Resistance: 

The case back will be marked "Water Resistant 50m"(eters). This watch is NOT water resistant in the following cases: professional deep water diving;  recreational SCUBA diving;  hot-tubbing, bathing.  It is water resistant for swimming,  snorkeling,  being out in the rain  washing one's hands.  

Divers Watch:

The case back will be marked "Water Resistant 100m"(eters). This watch is NOT water resistant in the following cases: professional deep water diving.  It is water resistant for recreational SCUBA diving;  hot-tubbing  bathing;  swimming;  snorkeling;  being out in the rain  washing one's hands. 

Professional Divers Watch: 

The case back will be marked "Water Resistant 300m"(eters) and up. This watch* is water resistant for professional deep water diving;  recreational SCUBA diving;  hot-tubbing, bathing;  swimming;  snorkeling;  being out in the rain  washing one's hands.